Book YOUR Scottish Borders HOLIDAY with Confidence

Life, particularly over the past couple of years, can be unpredictable, and occasionally that means guests have to change their holiday plans. We’re also committed to making guest lives easier right from the moment of booking so anything we can do to reduce stress and worry for all of our guests is a big bonus. Which is why for your extra peace of mind, we’re delighted to be able to offer comprehensive refund protection through Booking Protect, a leading global refund protection partner.

This provides you with a guarantee that enables you to apply for a refund should the worst happen and due to unforeseen circumstances such as those detailed below, you have to cancel your holiday*.

·     Family accident, illness or death (including pre-existing medical conditions).

·     Covid-19- if you are required by Government legislation to self-isolate and can provide positive test results and/or a doctor’s note.

·     Home emergencies such as fire or burglary.

·     Adverse weather conditions including snow, frost, fog or snow when it is not safe to travel.

·     Travel problems such as vehicle breakdown or unexpected disruption of the public transport network.

·     Redundancy or relocation.

·     Jury service or court summons.

It’s simple and quick to set up - you will be offered a quotation for Booking Protect during the online booking process. Opt-in and the protection cost for your entire accommodation booking value will be added to the balance of your booking.

* Terms and conditions apply

** Further Coronavirus cover can be found here